The second-hand marketplace Shoppers Express Anger About Size Updates
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
They have suggested members to check their listings and manually change the size when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices due to shopper criticism.
